UTILITIES

Making things easier for utilities industry

Whether you are an electricity, water or gas company, with MEGA carry out credit collection, solve customer queries, and be for your customers 24/7.

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82%
Boost in Customer Satisfaction Score
+75%
More Cash Collected
66%
Less useless Chasing of Accounts
features

MEGA: Robust voice bot empowering the utilities industry.

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Whether your customers asks - “When will the power be restored?” or “Why is my bill higher this month?”, our voice bot is here to answer queries without a hitch.

Proactive payment reminders

Let MEGA voice bot send automated voice reminders about upcoming bill due dates or overdue payments.

Service activation & termination

Let our AI voice bot help your customer set up or discontinue utilities when moving to a new home.

Real-time notifications

Don’t worry of too many customer calls on power outage, let our voice bot notify them in real-time.

Customer feedback collection

Offer service from start to end, engage with customers & gather feedback & improve service quality.

With Mega.AI, we’ve transformed our debt collection process end-to-end. The personalized approach optimizes collections and recovery, leveraging cutting-edge technology for tailored issue resolution.
Geordie Miles
Managing Director for Spark Group
With Mega.AI, we’ve transformed our debt collection process end-to-end. The personalized approach optimizes collections and recovery, leveraging cutting-edge technology for tailored issue resolution.
Geordie Miles
Managing Director for Spark Group
Industries we serve

Raising the bar of conversational excellence across industries

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MEGA revolutionizes industry standards with advanced AI, delivering seamless, efficient & personalized solutions for every sector.

Banking and Finance

Don’t let your bank run on any loss. Recover your customers loan amount with next-gen AI debt recovery bot.

Insurance

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

Telecom

Send personalized payment reminders, & offer 24/7 communication, streamline entire debt collection with MEGA

Healthcare

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

BPO

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

Banking and Finance

Don’t let your bank run on any loss. Recover your customers loan amount with next-gen AI debt recovery bot.

Insurance

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

Telecom

Send personalized payment reminders, & offer 24/7 communication, streamline entire debt collection with MEGA

Healthcare

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

BPO

Reduce debt collection costs with AI automation, letting your team focus on strategic tasks.

Cut debt collection costs by 50%—watch your institution thrive!

Our AI-driven platform ensures you keep more of the profit while maintaining customer relationships—no need for human intervention or third-party reliance.

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